FAQ

Q: How long does shipping take?
A: Orders are typically processed within 1–3 business days and delivered within 5–10 business days, depending on your location and courier services.

Q: Do you ship internationally?
A: Yes, we offer worldwide shipping. Delivery times may vary depending on the destination.

Q: What payment methods do you accept?
A: We accept all major credit and debit cards, as well as other secure payment options available at checkout.

Q: Can I return my order if I’m not satisfied?
A: Yes. We accept returns within 30 days of delivery, as long as the item is unused, in its original condition, and in original packaging.

Q: What if my product arrives damaged or defective?
A: Please contact us within 3 days of delivery with photos of the issue, and we will arrange a replacement or a refund at no extra cost to you.

Q: How can I track my order?
A: Once your order has shipped, we will send you a tracking link so you can follow your package’s journey to your doorstep.

Q: Are your products safe to use?
A: All our wellness products are carefully selected and tested for quality. Please read the product descriptions and user instructions before use.